Refund Policy

Politique de remboursement

Last updated: May 2026 / Dernière mise à jour : mai 2026

All designs are AI-generated then human-refined in the GENQ studio. This site and its products are not affiliated with, endorsed by, or connected to any football club, league, or organization.

Digital Products — Strict No-Refund Policy

All items on Fútxvie are instant digital downloads. Because these are non-tangible goods delivered immediately, ALL SALES ARE FINAL AND NON-REFUNDABLE. No exceptions for change of mind, device issues, or buyer's remorse.

Files delivered: high-resolution 4K vertical JPG (1080×1920) or MP4 video packs. Personal use license only. Preview all artwork on site before purchase.

Limited Technical Cases

In the extremely rare event of a technical failure on our end that prevents access to your purchased files, contact support@genq.ca within 48 hours with your order details. We will assist with re-delivery only.

Contact

Email support@genq.ca for any delivery issues. No refunds will be issued.